At levitatetec, we are committed to providing a smooth and reliable shipping experience. Please review the information below regarding order processing, shipping times, and delivery.

1. Order Processing

Orders are generally processed within 1–2 business days after the order is successfully placed and payment has been confirmed.

Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Once your order has been shipped, you will receive shipping confirmation and tracking information when available.

2. Shipping within the United States

We currently ship orders to addresses within the 50 United States.

We do not currently offer international shipping.

3. Shipping Methods & Delivery Times

Standard Shipping

Estimated delivery time: 3–7 business days after the order has been processed.

Expedited Shipping

Estimated delivery time: 2–3 business days after the order has been processed.

Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your:

• Full name

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP code

If an incorrect address is provided, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been shipped.

5. Tracking Information

When tracking information is available, it will be provided to the customer after the order has been shipped.

Tracking information may take some time to become active after it is provided by the shipping carrier.

6. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's service and conditions.

If your package is delayed, please first check the tracking information for the latest delivery status.

If a package appears to be lost or has not been delivered within a reasonable period, please contact our customer service team so we can assist you.

7. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order details and, when possible, photographs showing the condition of the package and product.

We will review the situation and determine the appropriate resolution.

8. Shipping Costs

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the shipping method, destination, order size, or other applicable factors.

9. Delivery Delays

Delivery may occasionally be delayed because of circumstances beyond our control, including:

• Severe weather

• Natural disasters

• Carrier delays

• Holidays

• High shipping volumes

• Incorrect or incomplete addresses

• Other unforeseen circumstances

We are not responsible for delays caused by events outside our reasonable control.

10. Contact Us

If you have questions regarding shipping or your order, please contact us:

levitatetec

Phone: +1 703-533-5001
Email: support@levitatetec.store
Address: 22639 Sally Ride Dr, Sterling, VA 20164, United States

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (MST)